Based in Waterlooville, just north of Portsmouth, Ian’s business Great British Lawns provides a personalised lawn treatment service to homes across Hampshire, Surrey and West Sussex, and prides itself on always using quality UK-manufactured products.
When lockdown was at its most severe in March and April, Ian’s business was hit hard like so many, but as lockdown restrictions were eased, and with the appropriate use of PPE and social distancing measures, he has managed to get his business back on track.
When he was unable to work with any of his customers, he used the time (rather cleverly, we have to say) to ask them to provide feedback on the work he has done for them over the months and years. In the absence of a huge marketing budget, he figured some good old-fashioned testimonials from happy punters could make a difference.
The outcome? Well, he’s proud to say he has received 10/10 for every Checkatrade review to date, which now represents some top drawer marketing on his website. With more people likely to be spending more time at home in the years ahead, and wanting a decent lawn to look out onto, he’s pretty optimistic looking forward:
“By continuing to provide a personalised service and using quality British products, I’m hoping to pick up more customers moving forward and take my business to the next level.”
For more information on Great British Lawns please visit www.greatbritishlawns.co.uk or email firstname.lastname@example.org for your Free no obligation survey and quotation