Privacy policy

This Privacy Policy is intended to show you how we collect, use and disclose  personal data. This Policy is to help you to make informed decisions about your data when using our website or the services provided by Local Gardener. Please take a few moments to read and understand the Policy.

The Local Gardener NEWSPAPER is a brand name of Local Gardener Limited. Our business model, the information that we publish and the people we employ is based upon our ability to process data. The data is used entirely for circulating printed Newspapers, online service directories and email newswires. The abiding aim is to build engaged audiences who appreciate and enjoy our products and services.

By using our website and services you consent to our collection and use of your data as described in this Policy. If we change our Policy or procedures, we will update this Policy. Your continued use of the website or services after this Policy has been amended shall be deemed to be your continued acceptance of the terms and conditions of this Policy, as amended. We encourage you to review this Policy regularly.

The information we collect

All your Information will be held and used in accordance with the GDPR regulations where applicable. If you want to know what Information we collect and hold about you, please email or write to us at the address given at the end of this Policy. When you visit and use our website or request our services you may provide us with or we may collect data such as your postal address, email address and other personal information. You may provide or we may collect this data in a number of ways:

Information you voluntarily provide to us

We collect and maintain Information that you voluntarily submit to us during your use of our website or services.

When you register on our website or for a product or service, you may provide us with certain data such as your name, email address, user name, password.

If you sign up to receive a newsletter, a newspaper, enter a competition or participate in social networking activities or add your company to a directory you may provide us with contact information (e.g., email, telephone and/or or physical address)
You may provide us with data in the course of email, customer support interactions.

Different websites operated by us may ask for different pieces of data. You can choose not to provide us with certain data, but this may stop you from gaining access to a service or limit the features that you can use on our websites.

Information we collect through your use of our Website

As you use our website, data may also be passively collected by us through our use of cookies, flash cookies, web beacons, pixels, log files, and other technologies. This data allows us to deliver more helpful information, services, tools and advertisements. Please see our Cookie Policy for more Information.

Information we receive from third parties

We may also combine online and/or offline Information received from third parties with your information. The third party Information is used for a variety of purposes including to verify other Information about you (e.g., verify your mailing address to send you requested products or services) and to enhance the content and relevance of the advertising we provide to you.

How we use your information

We use your information to:

  • Administer your account where you have opened an account with us
  • Register you and provide you access to the website or services requested by you
  • Respond to inquiries or requests that you direct to us
  • Fulfill your requests for products or services
  • Send communications and administrative emails about the website or our services
  • Run competitions
  • Deliver customer services
  • Other purposes related to any of the above


Where you have provided us with the appropriate consents, or where the Act entitles us to do so, we may send you marketing materials about other products or services.

We do not ever release, rent or sell your data to any third party for their promotional activity. The rights and obligations set out in the Act and the Privacy and Electronic Communications Regulations 2003, updated 2004 and 2011 are respected.

Customer-relevant advertising

We may customise the advertisements that you see based upon:

The Information you voluntarily provide to us
Geographic location Information, which we may determine through your IP address, from your mobile device, or other ways
Data we receive from third parties
Your visits to our website or your use of our services (commonly referred to as “Behavioural Advertising”). Please see our Cookie Policy for further Information.
Advertisers or other third parties using our website may also engage in Behavioural Advertising and use cookies and other technologies s in the manner in our Cookie Policy. We do not control these advertisers or other parties’ use of cookies or other technologies or what they do with the Information they collect. Please see our Cookie Policy for further Information.
You can limit the way that we tailor advertising based on your Information by objecting to the cookies that we or third parties wish to place on your browser or deleting the cookies that we or third parties have placed on your browser. Please see our Cookie Policy for more details of how to delete cookies.

After you have exercised your right to object or reject the use of cookies, you may still see advertisements, but the advertising may not be as relevant to your interests. If you change your computer, change your browser or delete certain cookies, you will need to renew your preferences.

How to find out what data we have about you

Under the Act you have the right to request a copy of the Information that we hold about you. There will be an administration fee of £10 associated with this request, as permitted by the Act, and it will require two pieces of identification to prove your identity. Please make a written application to The Local gardener NEWSPAPER, Kemp House, 152-160 City Road, London EC1V 2NX. The statutory time for our response is 40 days

If any of the Information that we hold about you is incorrect and you’d like it amended, please email and we’ll review your request.

If the incorrect Information relates to your magazine subscription, then you can contact the Customer Services team at who will update your details as soon as practically possible.

Disclosure to third parties

We may disclose your Information if we are under a duty to disclose or share your data to comply with any legal obligation or in order to enforce or apply or fulfill our terms and conditions and other agreements or protect the rights, property, or safety of our customers, our company or others. This includes exchanging Information with other companies and organisations for fraud protection.

Promotions and Sponsors

Some or all of the Information collected during a promotion, contest or poll (“Promotions”) may be disclosed publicly. It may also be shared with other third parties as disclosed and consented to by you at the time of collection or in the Promotion rules. These third parties may include providers of prizes in order to update you of your status of your prize or other fulfilment needs or a co-sponsor who may use your Information to administer the Promotion or for their marketing purposes, but only in conformance with your consent, or with the terms published at the time your personal data is collected. We are not responsible for the privacy policy or practices of third parties.

When you participate in a Promotion, you are subject to any official rules for that Promotion, which may contain additional Information about the specific privacy practices associated with the Promotion.

Changes to our Company

In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Information may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by this Policy.

Message Boards and Chats

We may make message boards, chat rooms, and other interactive forums available as part of our services. You should be aware that any data which you post to these interactive forums or otherwise choose to make publicly available, may be disclosed and available to all users who have access to that portion of our website or services. By using these interactive forums, you agree that we are not responsible for any data that you disclose or communicate in such forums, and any disclosures you make are at your own risk.

Updating and control of your data

There are a number of ways in which you can control the collection, use, and sharing of your Information and update your Information and preferences.

  • Opting-Out on Receipt of Marketing Communications

When you receive electronic marketing communications from us you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in e-mails covering any marketing communication from us.

Preference Services

The Telephone Preference Service (TPS), the Corporate Telephone Preference Service (CTPS) and the Mailing Preference Service (MPS) allow you to choose to opt out of unsolicited marketing contact. However, if you are registered on any of the preference services, which are general opt-out registers, you may still receive marketing communications from us if you have given us your consent previously or if you subsequently give us that consent.

Contacting Us

If your Information has changed or if you no longer wish to receive marketing communications from us then you can amend your Information at any time Please note that:

Even if you delete Information, we may retain your Information in conformance with our data retention policy most specifically for legal and tax reasons and to honour your opt-out requests; and
We do not keep Information longer than we deem necessary.
We are not responsible for updating or removing your Information contained in the lists or databases of third parties who have previously been provided with data as permitted by this Policy.

Third party links

Please remember that when you use a link to go from our website to another website or you request a service from a third party, our Policy no longer applies. Your browsing and interaction on any other website or your dealings with any other third party service provider, is subject to that website’s or third party service provider’s own rules and policies. We do not monitor, control, or endorse the Information collection or privacy practices of any third parties.  This Policy applies solely to Information collected by us through our website or services and does not apply to these third party websites and third party service providers.

Storing data

The Information that we collect from you may be transferred to, stored and processed at a destination outside the European Economic Area, (all EU countries plus Norway, Iceland and Liechtenstein). Your Information may also be processed by staffs operating outside the EEA who work for us or for one of our suppliers, for instance, for customer service purposes. By submitting Information to us, you agree to this transfer, storing or processing. We will take all reasonable steps necessary, including the use of the Model Contractual Arrangements as approved by the EU, or other contractual means to ensure that your Information is treated securely and in accordance with this Policy and the Act.

Security of your data

We follow appropriate security procedures in the storage and disclosure of your Information so as to prevent unauthorised access by third parties. We also require those parties to whom we transfer personal Information to comply with the same. However, unfortunately, the transmission of data via the Internet is not completely secure. So, we cannot ensure the security of your data transmitted by you to us via the internet. Any such transmission is at your own risk and you acknowledge and agree that we shall not be responsible for any unauthorised use, distribution, damage or destruction of your Information, except to the extent we are required to accept such responsibility by the Act. Once we have received your Information we will use security procedures and features to prevent unauthorised access to it.

Reporting security issues

Local Gardener Ltd is committed to the privacy, safety and security of our customers. If you discover a potential security vulnerability, we would appreciate it if you could report it just to us in a responsible manner. Please email us at and we will respond to you as soon as possible. This provides us with an opportunity to work with you and quickly address and resolve any issue. Publicly disclosing a potential vulnerability could put the wider community at risk, and therefore we encourage you to come to us first. We’ll keep you informed as we move forward with our investigations.

Social media

Local Gardener NEWSPAPER provides users with the ability to use their social media credentials to sign in to our website(s)

When you create your Local Gardener account, and authenticate via a third-party service like Twitter or Facebook, you grant permission to the social network to share your user details with us.

Depending on the network this will include

Basic account Information included in your public profile such as name and email address required to verify and facilitate your sign in
Other Information that is publically available based upon the privacy settings you have with your social media account.
Any other details you choose to share according to your specific account settings.
We will be clear when we do request more than just basic account Information from you and request that you should also check what permissions we are asking for before you connect with these apps and services. We want to use this Information to better tailor any content we provide to you.

Social sign-in may be provided by Local Gardener or a third party

Social networking sites, such as Facebook, Linked-In, among others, work with us as trusted third party partners. We also work with application developers who specialise in social media, so that we can connect with your social networks. We provide access to our Websites for third parties and business partners so that we can generate interest in our products and services among members of your social networks and to allow you to share product and service interests with friends in your network.

We do not control how your personal Information is collected, stored or used by such third party sites or to whom it is disclosed. You should review the privacy policies and settings on any social networking site that you subscribe to so that you understand the Information they may be sharing. If you do not want your networking sites to share Information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such Information. Local Gardener is not responsible for how these third party sites may use Information collected from or about you.



Local Gardener Ltd stores, protects and processes all data in accordance with the GDPR regulation. Local gardener NEWSPAPER does this under the provision of legitimate interest.